Call Us: 020 8653 2200
Windows, doors & conservatories - London, Surrey, Kent & surrounding areas
Osborn Glass, 33/34 High Street,
South Norwood, London, SE25 6HA
Call Osborn Glass, London Double Glazing


Osborn Glass Ltd “OG”takes the privacy of its users seriously. OG are committed to safeguarding the privacy of its users while providing a personalised and valuable service. This Privacy Policy statement explains the data processing practices of OG. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site once you have provided or clicked consent for access to information stored on your terminal equipment. If you do not accept and agree with this Policy, you must stop using Our Site immediately. If you have any requests concerning your personal information or any queries regarding these practices you may contact us using one of the methods highlighted within Company Information.


  • Osborn Glass is a limited company registered in England and trades under:
  • Company number: 06828303.
  • Trading Address: 33/34 High Street, South Norwood, London – SE25 6HA.
  • Email address:


Personal information “PI” is collected by Osborn Glass Ltd. PI is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified. PI may extend to name, contact details or online identifiers such as electronic location data. OG collect personal information from you through the use of enquiry and registration forms and every time you e-mail us your details.

OG will collect personal information on this site only if it is directly provided to us by you the user through being on our site and therefore has been provided by you with your consent. Please also refer Cookies. Normally you will only provide details personal to you if you are making an enquiry or purchasing from us. OG may hold and process personal data that you provide to us in accordance with the DPA and GDPR.


Under the GDPR, we must always have a lawful basis for using personal data. The information that OG collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. OG will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. In addition, OG may use the information for the following purposes:

To notify you about any changes to our site, such as improvements or service/product changes, that may affect our service;

If you are an existing customer, OG may contact you with information about goods and services similar to those that may be the subject of a previous sale to you;

Where you have consented to receive such information, to provide information on other parties’ products or services that OG feel may be of interest to you;

Where you have consented to receive our e-newsletters, OG may from time to time provide that to you.

OG may also disclose your information to business partners and third-party suppliers that OG engage to provide services which process data on our behalf.

OG may expand or reduce its business and this may involve the sale and/or the transfer of control of all or part of the company. Personal data provided by customers will, where it is relevant, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the data for the purposes for which it was originally supplied to us.

In the event that any personal data submitted by users is to be transferred in such a manner, you will be contacted in advance and informed of the changes, unless you have opted out of our emails.


OG may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.

Where you have consented for us to do so, OG may provide your data to selected third parties who may contact you about their goods or services that you may be interested in.

If you do not want us to use your data for our [or third parties’] use, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which OG collect your data, or you can do so by writing to us via e mail.


Our site uses cookies. Following your consent, as defined under‘Privacy,’OG use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our site. Such information will not identify you personally – it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. OG may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computers hard drive. They help us to improve our site and the service that OG provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our site. Where OG work with advertisers on our site, our advertisers may also use cookies, over which OG have no control.


OG use first-party cookies to track visitor interactions and generate custom reporting via Google Analytics. Cookies are text files sent between the user’s computer and a site which contain information about your visit. Users do have the option to refuse cookies by accessing privacy settings within their browser.


To refuse to accept cookies please follow the below instructions:

In Chrome, you can adjust your cookie settings by clicking “Settings”, “Show advanced settings” and “Content Settings”
In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector
In Safari, you can adjust your cookie settings by clicking “Safari”, “Preferences” and “Privacy”
In Firefox, you can adjust your cookie settings by clicking “Tools “, “Options” and “Privacy”
Blocking all cookies will have a negative impact on your interactivity with some sites.


The Osborn Glass Ltd site contains links to other sites. Please be aware that Osborn Glass Ltd is not responsible for the privacy practices or content of such other sites. This privacy statement applies solely to information collected by this site.


Given that the internet is a global environment, using the internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Osborn Glass Ltd site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.


OG may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.